Refunding a Sales Payment on Account

If a customer has paid you money on account that they don’t need to use, for example an overpayment, you can pay it back with a refund. You can refund all or part of the payment on account.

Refund a payment on account

1. Open Aedon.Sales, click the Sales POAs tab and open the posted payment on account.
2. Click Refund.
3. In the Create Refund window⁽¹⁾, enter the Date of the refund and the Amount (it defaults to the balance outstanding), and choose the Bank Account the money is paid from. Change the Currency Exchange Rate if needed, and add a Payment Reference.
4. Click Pay⁽²⁾ to record the refund.

Aedon creates a Sales Refund, which creates its own ledger entries, and reduces the payment on account’s balance outstanding. You can see the refund on the Refunds & Audit History tab. When it leaves your bank, reconcile it on the bank account’s Reconcile tab.

The refund must be paid from a bank account in the same currency as the payment on account.

Related articles

• Sales Payment on Account
• Sales Refund