Creating a Sales Refund

A Sales Refund is always created from the transaction you are refunding: a Sales Credit or a Sales Payment on Account. You can’t create a refund on its own.

Create a Sales Refund

Open the posted Sales Credit (from the Sales Credits tab) or Sales Payment on Account (from the Sales POAs tab) in Aedon.Sales, then:

1. Open the posted transaction and click Refund.
2. In the Create Refund window⁽¹⁾, enter the Date of the refund and the Amount (it defaults to the balance outstanding), and choose the Bank Account the money is paid from. Change the Currency Exchange Rate if needed, and add a Payment Reference.
3. Click Pay⁽²⁾ to record the refund.

Aedon creates a Sales Refund and reduces the transaction’s balance outstanding. You can see it on the transaction’s Refunds & Audit History tab. When the refund leaves your bank, reconcile it on the bank account’s Reconcile tab.

Refunds can only be paid from a bank account in the same currency as the original transaction.

Related articles

• Sales Refund
• Refunding a Sales Credit
• Refunding a Sales Payment on Account