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Sales Payment on Account

Updated 31 October 2026

A Sales Payment on Account (Sales POA) records money received from a customer when there is no invoice to set it against yet. For example:

  • an overpayment;
  • a prepayment against a Proforma Sales Invoice;
  • a deposit from a new customer;
  • a receipt where you can’t yet tell which invoices it is paying.

Once posted, a payment on account behaves like a Sales Credit: you can allocate it to the customer’s invoices or refund it.

A posted Sales POA showing its action buttons and reconciliation status

  • The buttons(1) let you Unpost, Allocate, Unallocate or Refund the payment, and send or download it.
  • Reconciled Status and Bank Feed(2) show whether it has been reconciled and which statement line it was matched to.
  • Balance Outstanding shows how much is still to allocate or refund.

Posting rules

Code Transaction Debit Credit
SA Sales Payment on Account [Bank Account] Accounts Receivable

The debit goes to the nominal code of the bank account the money was paid into. The credit always goes to Accounts Receivable. A Sales Payment on Account has a single line.

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