Got questions about Aedon.Accounting?
We’ve got answers!
Aedon.Accounting is an innovative, robust financial software solution that transforms the way you do accounting, inside Salesforce!
Answers to questions we’re commonly asked are provided below. Please use the filters to narrow down answers by category.
Aedon.Accounting is compliant in accordance with ISO27001, FCA Regulations and is Officially Recognised by HMRC.
Aedon.Accounting Aedon has 4 Prebuilt RESTful endpoints that can be accessed to create transactions within Aedon.Accounting and can be accessed by any applications both on and off Salesforce platform.
Please email sales@aedon.co.
No, the Salesforce license and set-up is included in the price of Aedon.Accounting!
Yes, discounts are available for long term contracts and for large numbers (over 10 licenses). Not-for-Profits are also eligible for preferred rates.
Yes, one year.
By bank transfer. Details will be provided on your invoice.
Call us on 0161 262 3355 or email us on sales@aedon.co to discuss your specific requirements.
No, the license price is the only fee.
Yes, an account manager will be allocated to you.
Aedon is Salesforce-based and supports their chosen browser: Chrome, Safari, & Firefox.
2 Free Business Class Licenses and discounts on additional licenses.
Obviously, it depends on the complexity and size of the organization, but a VAT quarter works well for most implementations.
There is the Aedon.Assistance Knowledge Base and Aedon.Academy for training if you wish to DIY-it
Otherwise, there is a list of approved implementation partners available on the website.
There are migration templates available for most of the starter packages: Xero, Sage 50, etc. and specific support will be made available if there isn’t one available for your software.
Implementation support is available through partners, who generally are available to work on site.
The end of year or the end of a VAT quarter are natural migration points. However, you can changeover mid-month with a little bit of extra effort, if required.
No, Aedon is only available online although you can download the data in csv format.
Yes, there are 3 companies included as standard with the Business Class License, but unlimited companies can be added over that.
Yes, it works with all Salesforce apps natively and can be integrated to non-Salesforce apps via APIs.
Yes, it will support very large data volumes and numbers of users.
Yes, all Salesforce Apps are available in mobile format.
Experienced finance users will not need a lot of training. However, the Aedon.Academy which is free for a month with a new license provides a great grounding in the product
No, you can have as many users as you need. Each of them can have different access rights and permissions according to your need.
The Aedon.Assistance Knowledge Base includes a wide range of support articles. If it doesn’t answer your question email support@aedon.co and we will answer you (and then write an article to fill the gap!)
The Aedon.Academy for training provides an excellent grounding in the software and this is supported by the Aedon.Assistance Knowledge Base with detailed articles on all aspects of the software.
However, if neither of those work, human support is available on 0161 262 0300 or via email on support@aedon.co during UK office hours.
Yes, a company is either accruals or cash-based VAT.
Migrating from one method to the other will require assistance. So, contact support@aedon.co if that applies to you.
Yes, it will create VAT reports for both accruals and cash-based VAT but does not have automated submission.
Aedon will support any VAT or GST tax system. You will need to create a specific Tax Codes for the relevant rates and rules. In the likely event that you will support, please contact us on support@aedon.co.
Yes. The official term and the only term we are allowed to use is “HMRC recognised”. This means that we passed a range of technical tests and been reviewed and approved by HMRC themselves.
The answer is nothing! When the internet is restored, your accounting data will be safe and sound. All back-up and security measures are handled by Salesforce themselves to the highest available standards.
All back-up and security measures are handled by Salesforce themselves to the highest available standards.
Your security access and permissions are created by yourself or your Systems Implementation partner. Aedon.Co does not have access to your data.
Please contact us on support@aedon.co and we will cancel it for you. If this takes place in the first year, you will also receive a full refund of your license fees.
Please contact support@aedon.co.
You can do a full Salesforce Data Export which holds all your accounting and other Salesforce data.
