Making Changes to a Sales Payment: Editing, Unposting & Deleting a Sales Payment
Updated 31 October 2026
A Sales Payment can’t be edited once it’s posted. If it’s wrong, for example the wrong amount, date or bank account, unpost it and delete it, then record it again correctly.
Remove a Sales Payment
- If the payment has been reconciled, unreconcile it first. On the bank account’s Bank Feeds tab, find the statement line, click the arrow at the end of the row and choose Unreconcile. See Unreconcile Matched to Payment.
- Open the Sales Payment, either from the Sales Payments tab in Aedon.Sales or from the Payment & Audit History tab of the invoice.
- Click Unpost(1). The payment’s ledger entries are reversed and its status goes back to Draft.
- Click Delete(1).
Once the payment is deleted, the invoice’s Balance Outstanding goes back up by the amount of the payment. You can then record the correct payment. See Paying a Sales Invoice.
Nothing is lost
A deleted payment is kept on the Deleted layer of the ledger, and every step is recorded in the audit history, so you always have a full audit trail.
If the payment is included in a VAT return that has been submitted, or falls before your lock date, it can’t be unposted or deleted.
Can’t unpost it? Check it has been unreconciled first. If it still won’t unpost, please raise a case and our support team will help.
