On this page

Crediting a Sales Invoice

Updated 31 October 2026

Crediting a Sales Invoice creates a Sales Credit with the same lines as the invoice, ready for you to check, adjust and post.

Credit a Sales Invoice

  1. Open Aedon.Sales, click the Sales Invoices tab and open the posted invoice.
  2. Click Credit.
  1. The new draft Sales Credit opens. Check the lines(2). To credit only part of the invoice, change the quantity or unit price, or remove lines you don’t want to credit, then click the save icon above the lines.
  2. Click Post(1).

A draft Sales Credit created from a Sales Invoice, showing its lines and the Post button

Allocate the credit to the invoice

Once it’s posted, click Allocate on the Sales Credit and enter the amount against the original invoice to settle it. If the invoice has already been paid, you can refund the credit instead. See Sales Credit and Refunding a Sales Credit.

If part of the invoice has already been paid, credit only the unpaid balance, unless you also intend to refund the customer.

Related articles

Was this article helpful? *
Still not working?

Raise a case and our support team will help.