Creating a Purchase Failure

Purchase Failures are recorded manually from the Purchase Payment. These can be found directly from the Purchase Invoice or from the Purchase Payment List view.

Step-by-Step Process (from the Invoice)

1. From the Purchase Menu, select the Invoices Sub-Menu, and then select the relevant paid invoice.
2. In the status section of the Invoice select the Payment History.
3. Locate the relevant Purchase Payment you wish to mark as a failure and select it.
4. Scroll to  the bottom of the transaction to the section titled Add Payment Failure.
5. Complete the Date and optionally add a Reference as to why the payment has failed.
6. Then click Add Failure.

The Purchase Payment entries are reversed and value is reinstated on the invoice.