Creating a Purchase Failure

Create a Purchase Failure when a payment you have recorded to a supplier doesn’t leave your bank or is returned.

Create a Purchase Failure

1. Open the Purchase Payment that failed. You can find it on the Purchase Payments tab in Aedon.Purchases, or from the Payment & Audit History tab of the invoice it paid.
2. Check the Purchase Failures tab⁽³⁾ to make sure no failure has already been recorded.
3. Click Failure⁽¹⁾.

4. In the Create Failure window, enter the Date the payment failed⁽¹⁾, usually the date it was returned on your bank statement.
5. Click Pay⁽²⁾ to create the failure.

Aedon creates and posts a Purchase Failure for the full amount of the payment, and the amount becomes outstanding on the invoice again. When the returned payment shows on your bank statement, reconcile it on the bank account’s Reconcile tab.

Related articles

• Purchase Failure
• Making Changes to a Purchase Failure