Refunding a Purchase Credit

Purchase Refunds are quite rare and therefore must be created directly from the Purchase Credit.  They are not created from the Bank Reconciliation.

Step-by-Step Process

  1. From the Purchase Menu, select the Credits Sub-Menu, and then select the required Purchase Credit.
  2. Scroll to the bottom of the page to the Receive a Payment section.
  3. Enter the details of the payment:
    1. The Amount.
    2. The Date.
    3. Which Bank Nominal Code it is being Paid To.
    4. Optionally you can add a reference.
    5. The Exchange Rate is set to the Source Currency of the Bank Nominal Code selected.
  4. Click Add Payment.

Click on the Payment History in the Status Section to see all the details on the Payment you have received.

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