Refunding a Purchase Credit
Purchase Refunds are quite rare and therefore must be created directly from the Purchase Credit. They are not created from the Bank Reconciliation.
Step-by-Step Process
- From the Purchase Menu, select the Credits Sub-Menu, and then select the required Purchase Credit.
- Scroll to the bottom of the page to the Receive a Payment section.
- Enter the details of the payment:
- The Amount.
- The Date.
- Which Bank Nominal Code it is being Paid To.
- Optionally you can add a reference.
- The Exchange Rate is set to the Source Currency of the Bank Nominal Code selected.
- Click Add Payment.
Click on the Payment History in the Status Section to see all the details on the Payment you have received.