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Sales Refund

Updated 31 October 2026

A Sales Refund records money you pay back to a customer. It is created from either a Sales Credit or a Sales Payment on Account, using the Refund button on that transaction.

A posted Sales Refund shows the credit or payment on account it came from(1) and its Status(2). To change it, click Unpost(3).

A posted Sales Refund showing the credit it came from, its status and the Unpost button

  • You can refund all or part of the credit or payment on account.
  • The refund is in the same currency as the original transaction. On foreign currency transactions, any difference caused by the exchange rate creates an FX gain or loss.

To see all of your refunds, open Aedon.Sales and click the Sales Refunds tab.

Posting rules

Code Transaction Debit Credit
SR Sales Refund Accounts Receivable [Bank Account]

The debit always goes to Accounts Receivable. The credit goes to the nominal code of the bank account the refund is paid from.

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